SHIPPING  is FREE for orders over £12.  Standard Shipping is £1.50 for orders below £12.00

UK DELIVERY  Your order will be shipped same or next working day via First Class Royal Mail as standard. Orders usually take between  2 - 4 days to arrive, depending on your location.

INTERNATIONAL SHIPPING  Standard from £4.20 - Express & Tracked Delivery available. All international orders are shipped same or next working day via Royal Mail. International orders can take between 5 - 14 days to arrive. For tracking, please upgrade from Standard Shipping to the Tracked service at checkout.

10% OFF YOUR FIRST ORDER   Sign up to the quarterly newsletter, located at the bottom of the website, for news and special offers. Find the code at the bottom of the welcome email when you register your email address. Valid on orders over £10.00.

RETURNS  We offer a 14 day refund policy for any unwanted items. Please email info@kittykenda.com to start your return. The customer is responsible for the cost of returning the item. To be eligible for a refund, all items must be in their original packaging in the condition that they were sent & include gift items that may have been included.  We are a small team, and each item is hand crafted with the greatest care, however if you have a quality issue please let us resolve this for you.

REFUNDS  Refunds for returned items will be made using the same method of payment. Returned items will be inspected carefully to ensure they are in 'saleable' condition and a refund will be issued within 7 days of receiving the item. Please allow 3 - 5 days for the payment to clear. Please see our full T&Cs for more details.

GIFT WRAPPING  We can wrap your gift and ship it direct, simply add GIFT WRAPPING to your basket.

DIRECT SENDING We can print/write a personalised message inside your card, and send it directly to your recipient.
Posted next day via 1st Class Post unless an alternative day is requested. Just add the DIRECT SEND to your basket via the shop. 


PAYMENT METHODS  We accept Credit/Debit Cards, Paypal & Klarna through our secure payment facility. Please read Klarnas T&Cs before using this facility. You can find them at https://www.klarna.com/uk/terms-and-conditions/. More information can be found on our Terms & Conditions section.


OUR ETHOS  Each and every product is made in London/UK using designs that are exclusive to Kitty Kenda.
Many of the products are hand finished in my SW London studio. All products are made with a zero-waste philosophy and using FSC certified paper & most products are made from recycled materials. Products which need to be protected on the shop floor come wrapped in eco-cellophane when possible. 


COMPANY MISSION  Kitty Kenda Papergoods donates to charities & individuals who feed, provide medical care & shelter to stray animals/animals in need as much as possible - both in the UK but often across the world, thanks to your orders. You'll find links in my Instagram posts tagging some of these staggeringly kind people who dedicate their lives to helping animals in need. The end goal, and driving force of the business, is to donate a portion of Kitty Kenda Papergoods profits to such charities each month :) The products are eco-friendly, recyclable, often made from recycled materials, vegan.

COLLABORATIONS  If you would like collaborate on a commercial/editorial project, whether it's illustration based, an interactive paper display or bespoke stationery collection, I would love to hear from you! Please email info@kittykenda.com 

PRESS & SAMPLES  If you would like to use our imagery/products in an online or printed publication, or to share on social media platform and we would be more than happy to provide high-quality imagery - get in touch at info@kittykenda.com

COPYRIGHT  The art work and products on this website are subject to copyright law. Our concepts are also registered designs. You may not use or share the images on our website without permission and all imagery shared must be attributed to Kitty Kenda Papergoods. All designs, photographs and products available at www.kittykenda.com, shared on our social media platforms or sold or displayed via our suppliers are unique to us & must not be replicated, reworked, duplicated or sold.


WHOLESALE  If you are interested in becoming a retailer, we would be delighted to hear from you!  Please email info@kittykenda.com & include a little about your store.For retailers who are members of FAIRE please ensure you order using our direct linkkittykenda.faire.com - contact us before you place your order for special perks. If you are not yet a member, sign up using this link for £100 off your first Kitty Kenda order.T o pre-order our upcoming collections leave us a note at info@kittykenda.com or use the chat box. Please see our dedicated Wholesale page for more info.